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Customer Testimonials

Welcome to testimonials section of Alpha Imports web page.
The testimonials below reflect only some of the people who have chosen to write to us and to share their reflections.
These are candid and largely unedited comments. They express both satisfaction and sometimes pointed dissatisfaction, and that's a good thing. For Alpha we need honest, direct responses in order to get better.
The testimonials come from all over the world but have been submitted in English.

If you know of any more, or if you would like to share your own experience, please fill out the form on the bottom of this page.



Testimonial by Lisa S
Subject: August 29, 2007 - Beautiful!!!

August 29, 2007 - Beautiful!!! I just received my tanzanite ring and it is BEAUTIFUL. The color is phenominal better than I could have imagined. I am impressed with the quality and color of the diamonds and gemstone. This was my first purchase from Alpha but it wont be the last!!! Thank you Alpha Imports.
 
Testimonial by Sean & Jill
Subject: Just wanted to say thank you

Just wanted to say thank you Jill loves the Tanzanite you sent us she picked it up today. Thanks Again

Click to view: Tanzanite
 
Testimonial by Kim
Subject: Hi, just wanted to let you know that I received my parcel and I

Hi, just wanted to let you know that I received my parcel and I was VERY pleased with the items that I purchased. I would also like to say a big thank you to you for the break on the way that it was shipped to me.....thanks again, a very satisfied customer.....Kim
 
Testimonial by Michael Isard
Subject: I would like to thank you for your prompt service,

I would like to thank you for your prompt service, as always. Your company is top rate in my book. I will keep on having dealings with you
 
Testimonial by Jasmin Boyd of covet-gems.
Subject: I wish to take a moment of my time

Hi Balu, I wish to take a moment of my time to highly commend and praise one of your staff. Raj is to be praised for his exceptional efforts in customer service, his swift dealings with issues as they arise and his intricate knowledge of the logistics of your Company, Alpha Imports...
 
Testimonial by Nancy
Subject: I have received my order and wanted to thank you

Hello, I have received my order and wanted to thank you for the great looking gems, Thanks again, Nancy (Rochester Gems)

Click to view: Gems
 
Testimonial by Stacey
Subject: My order arrived today

My order arrived today and I was speechless at the stunning quality of the gems I received. You're customer service and quality stock never cease to amaze me. Your staff is always professional, helpful and eager to please. A number one company. Well done.

Click to view: Gemstones
 
Testimonial by G.S.
Subject: So many times in life we forget say thank you

So many times in life we forget say thank you for a job well done. And to focus on things that go wrong. I just wanted to say the last order was fullfilled. And although I do buy the close out and bargains. Everything was great. I look forward to my next DEAL.
 
Testimonial by Angela V
Subject: I received my 2 rings

I received my 2 rings today and I absolutely love them! Thank you so very much- it is GREAT to see that there still is companies out there who strive to give WONDERFUL customer service!! I am pleasantly pleased with both rings ! The blue diamonds are breathtaking and the black diamonds are wonderful too! Thanks again, Angela V

Click to view: Diamond Rings
 
Testimonial by Linda Kort
Subject: Thank you for the beautiful Tsavorites

Thank you for the beautiful Tsavorites at the very best prices I have seen. Everything was as represented - fast shipping too !! I am thrilled.

Click to view: Tsavorite
 
Testimonial by Steve & Elizabeth Hudak
Subject: Working with Mr. Raj and Mr. Balu I found to be a really nice

Working with Mr. Raj and Mr. Balu I found to be a really nice experience and I am glad they are out there for us when I am looking for a gem. They are the no# 1 source for us. Product as well as the company is always the best!

Click to view: Gem
 
Testimonial by LINJA
Subject: Thanks to the employees

Thanks to the employees at Alpha for all your help and quickly responding to my orders.
 
Testimonial by Jennifer
Subject: Have used for many years

Have used for many years excellent service great value. FANTASTIC
 
Testimonial by Stacey Marshall
Subject: I have been buying gems from you for almost 6 months

I have been buying gems from you for almost 6 months now and I am so impressed with your Team. Never have I come across a company more customer minded with prices as low as yours. Your products are top of the market and your prices can't be beaten. Congratulations on a wonderful company and team. Kindest regards

Click to view: gems
 
Testimonial by Helen McAlees Houhora Tavern NZ
Subject: Thank you Naing and the Alpha Team

Thank you once again to the Alpha team. I have just received my Black Diamond Earrings and ring, they are beautiful. I am so impressed with the secure safe wrapping of the package and the delivery to New Zealand was reasonably fast. Regards Helen from NZ

Click to view: Black Diamond Ring and Earrings
 
Testimonial by Sandra Ortiz
Subject: I just wanted to thank you very much

I just wanted to thank you very much for the beautiful diamonds. They are gorgeous and your prices cannot be beat! Thanks again, I look forward to much more business

Click to view: Diamonds
 
Testimonial by Mr. Peter Jones
Subject: great products

You have some great products
 
Testimonial by Sharon Zipser
Subject: I want to thank you

I want to thank you for helping me find such beautiful tanzanite rings. They are just georgous and I am so very pleased with the quality. I will never buy my jewelry anywhere else!! Thank you so much,

Click to view: tanzanite rings
 
Testimonial by Dave Thomas
Subject: Thank you SOOOOO very VERY much

Dear Balu, Thank you SOOOOO very VERY much for picking that MOST beautiful Tanzanite for me. I LOVE it. i so do appriciate ALL of your wonderful HELP!!! God Bless
 
Testimonial by John from California
Subject: Outstanding

I had the pleasure of working with Naing in the purchase of a cognac diamond. The clarity is excellent and both the fire and overall presentation of the stone is just what the doctor ordered. Naing possesses excellent customer service skills and delivered my stone to me within 24 hours of consummating th deal. I look forward to doing more business with you.
 
Testimonial by Rozanne McKineey
Subject: I wanted to tell you how much i enjoyed receiving my bracelet

I wanted to tell you how much i enjoyed receiving my bracelet today. It fits perfectly and the champagne diamonds have wonderful color and and are very sparkly - I was pleasantly surprised at such a nice bracelet for such a reasonable price. I will be a repeat customer! Thanks again

Click to view: Bracelet
 
Testimonial by Sandra Ortiz
Subject: I would like to just thank Alpha

I would like to just thank Alpha for all of their hard work and for putting up with my requests! Good people should be thanked more often. I appreciate all of your employees and especially yourself for answering all of my questions and shipping my orders so quickly!
 
Testimonial by Michael Isard
Subject: I would like to thank you

I would like to thank you for your prompt service, as always. Your company is top rate in my book. I will keep on having dealings with you.
 
Testimonial by Sue Key
Subject: Unmatched stones

A little disappointed in one of these two stones, which was cloudy and uneven in color. The two stones did not match each other very well due to the cloudiness. But all in all, still a great value.

Click to view: Emerald Envy
 
Testimonial by Betsy
Subject: Hi. I had no idea you had alphaimports.NET

Hi. I had no idea you had alphaimports.NET I LOVE the organization of it! Thanks.
 
Testimonial by Wen-Jan Armbruster
Subject: I would like to thank you for a wonderful experience

I would like to thank you for a wonderful experience at your office yesterday. That was my first time see so many gems at one place, but what impressed me the most was the way you handle the life. My sister and i cannot stop admiring the Tanzanite that i bought at your office. That was the best one I saw so far.
 
Testimonial by Sue Key
Subject: Pretty Pink Topaz

What a beautiful and unusual color. Perfect for springtime! Will be back for more.

Click to view: Peony Topaz
 
Testimonial by Elena
Subject: Hello!

Hello! Balu I received my order today and I am so pleased I had to tell you.. The bracelet is Gorgeous I probably have to order another for my daughter!!! All the stones are great.. Thank you so much

Click to view: Bracelet
 
Testimonial by Lesley Blair
Subject: Hi, Just to let you know

Hi, Just to let you know that I have received the ring safe and sound and that it is superb, thank you so much for all your help. Best Wishes
 
Testimonial by Sue Key
Subject: Another lovely gemstone!

Just one more of many luxury topaz I have received that are such a value! Beautiful gemstone, indeed!

Click to view: Champagne Topaz
 
Testimonial by Darlene Albertson
Subject: I recieved my semi mout

I recieved my semi mout nd other items the other day WOW they are beautiful.Have never seen that quality for the price.
 
Testimonial by Julianna
Subject: I am the first time customer

I am the first time customer and I must say I am very impressed! The ring is even more beautiful than expected and such a great price. The service is fantastic. The order was placed yesterday and arrive this morning. Thankyou!
 
Testimonial by Sue Key
Subject: Pretty little stones!

Lovely little green gems! My clients loved them, too!

Click to view: Kiwi Topaz
 
Testimonial by Bill Barnes
Subject: Received the shippment today

received the shippment today was very impressed with your service
 
Testimonial by Eric J. Hunt
Subject: Thank you so much

Thank you so much again for all of your efforts. I can not express my pleasure in words with level of service and support your corperation gives its customers. I have and will continue to recomend you to any and everyone I know.
 
Testimonial by ABDULLAH BAKHSH
Subject: MANY THANKS

MANY THANKS I RECEIVE MY ORDER & IT IS GREAT. AND AGAIN THANK YOU VERY MUCH 4 GOOD SERIVCES
 
Testimonial by Peige
Subject: I just wanted to let you know

I just wanted to let you know how thrilled I am with my order! It arrived today -- and I placed the order just three days ago. The quality of every stone exceeded my expectations. You have gained a loyal customer.
 
Testimonial by L. Askinazi
Subject: The prices are terrific,

The prices are terrific, the gemstones are the best, and I can always count your staff to be courteous, professional and most helpful. You have earned my trust and respect.

Click to view: Gemstones
 
Testimonial by John
Subject: Trinkets & treasures

The first item I bought from Alpha was an 18k wg diamond pendant - Now, my wife is VERY picky and has a skin allergy to nickel. She says only the pendant I got from Alpha is of high quality and does not make her itch and break out. Since then I've been back many times to buy an assortment of semi-mounts and gemstones. I did get a tanzy and a sapphire that were not satisfactory, I sent them back and got replacements. The tanzy is still marginal but she loves the sapphire. I also jumped in on vs1 champagne diamond for a great value I found in the online catalog. It's difficult to judge quality and value at a website, but I've learned to trust these guys! Overall I rate Alpha 5 stars. Great job and big thank yous to the entire Alpha team. I've tried many a website jtv tjc dsn and the like and Alpha is head and shoulders above the crowd in value and performance.

Click to view: 18K wg Diamond Pendant
 
Testimonial by Anita
Subject: Dear Alpha, thank you very much

Dear Alpha, thank you very much for my lovely, beautiful braclete. I simply love it. Thanks for the excellent service, good communication & speedy delivery. Will always buy my jewllery from you.
 
Testimonial by Beth Kennard
Subject: Thanks,

Thanks, I'm very impressed. Hopefully we can do more business in the future!
 
Testimonial by Stacey
Subject: I have just looked at your Alphaimports.net

Hi Alpha Team, I have just looked at your Alphaimports.net site for the first time (I've been a regular customer of Alphaimports.com for over a year now) and thought I'd make some recommendations so I could take advantage of your free Masami Pearl Necklace deal. Well, I've been right over your site, and I can't think of anything more to recommend. Everything I thought of, I found. The shopping is simple and straightforward, your items are easy to find, and your prices and stock are still the very best I've ever seen. Well done. I look forward to many more years of business with Alpha Imports. Kind regards Stacey Marshall
 
Testimonial by Jennifer
Subject: Just wanted to let you know

Just wanted to let you know that out appraisal came in at $31,000.00 - and i did not tell how much we paid untill after he gave me the price! We're thrilled. Thanks !
 
Testimonial by D. Williams from Arlington, Texas
Subject: My Order

I just recieved my order today. Thank you for such a beautiful stone! I am well pleased. I will be ordering from your company in the future. Thank you so much for your prompt and professional serivce.
 
Testimonial by Beverly
Subject: I have just received my tanzanite ring

I have just received my tanzanite ring and I, along with everyone else, is absolutely mesmerized by it. I also ordered a small $99 diamond and, although obviously not fantastic quality, it still sparkles and my young daughter will appreciate it! The import duty to the UK was a little offputting and I was concerned that I wouldn't like the product (as I had to pay the duty without having seen it), but I am thrilled and will certainly be back. Regards Beverly

Click to view: Tanzanite Ring
 
Testimonial by Mike
Subject: Balu and all of the Alpha Team,

Balu and all of the Alpha Team, I just wanted to express my sincere thanks for the Chritmas gift you have sent me with my gem order last week. It was most appreciated. It is such a please to be working with such a pleasant and fantastic group of people.
 
Testimonial by Paul
Subject: I just got the sapphire I ordered

Hi, I just got the sapphire I ordered yesterday. It's great! Exactly what I needed. I just wanted to thank you for doing such a great job. I'll be bringing my business back to you! Thanks, Paul
 
Testimonial by Waltraud von Stauffenberg
Subject: I received the two rings today

I received the two rings today and I am very satisfied. I see my european represent begin of next week and look thru the website with him to order more Jewelry and Gemstones. Thank you for the fast shipment.

Click to view: Jewelry
 
Testimonial by Elena
Subject: I want to thank you

I want to thank you for the ring (special color) that I received today,,,I am so pleased you set it for me..Right now I am helpless...with my wrist in a cast..The ring is beautiful and please remember this color because I will be ordering more......Thanks again

Click to view: Ring
 
Testimonial by Elena
Subject: Thanks

Thanks for the lovely Black 2ct ring..I am very pleased with the quality...Thanks
 
Testimonial by Debra Mattioli
Subject: I just wanted to thank you

I just wanted to thank you for the absolutely stunning tanzanite! Although I am not a professional, I have been actively collecting gemstones & jewelry most of my life, & do have an eye for excellence. I was momentarily breathless when I saw the 10 mm tanzanite you sent.....
 
Testimonial by Nick
Subject: I am very happy

I am very happy with the quality of the blue diamond that I bought from you.
 
Testimonial by Veronica
Subject: Thank you!

I just wanted to thank everyone who helped me with my order. What an excellent crew! Thank you for the great quality, product, and pricing. I am completely satisfied and extremely happy with the customer service. Thanks again to all the crew at Alpha Imports who made my christmas present everything it could be

Click to view: Black Diamond Stud Earrings
 
Testimonial by Jonathan Flint from Ca USA
Subject: Fantastic Customer Service

I called Balu Khatod concerning a return due to the fact I was not happy with my purchased items. Mr. Khatod was very helpfull in the return process and seemed to really care about his customers and his work. He more than fixed the problem and went far beyond the call of duty to make me happy. This is a great company to buy from and they are very depenable and honest. I gladly will be purchasing from this company again. I am very pleased with the quality of this companies products and service! Best Regard, Jonathan Flint
 
Testimonial by Stacey
Subject: Hi Balu and the Alpha Team,

Hi Balu and the Alpha Team, My order arrived today and I was speechless at the stunning quality of the gems I received. You're customer service and quality stock never cease to amaze me. Your staff is always professional, helpful and eager to please. A number one company. Well done.
 
Testimonial by Sue Key
Subject: Super Stones!

As usual, this is a magnificent gemstone that will easily make me some extra money! Thank you for your super service!

Click to view: Kashmir Blue Topaz
 
Testimonial by John
Subject: Good afternoon Naing

I just wanted to let you know I received the cognac diamond. Outstanding! The clarity and color are what I have been looking for. Additionally, your customer service is excellent. I look forward to doing more business with you.

Click to view: 1.25 Carats Cognac Diamond
 
Testimonial by Helen McAlees
Subject: My First order arrived today

This is my first purchase and it certainly will not be the last, I am very pleased with my Diamond Pendant and I thank Naing for helping me through the purchase's I have made. If you are a visitor to the Alpha site and are reading this and would like to make a purchase but are not 100% sure, I can assure people that this company can be trusted and are extremely honest. I now look forward to may next purchase arrival. from Helen (Houhora Tavern) New Zealand

Click to view: 1.31 cts Diamond Pendant
 
Testimonial by Sandra Ortiz
Subject: I received the diamonds today!

I received the diamonds today! Gorgeous as usual. Thank you for honoring the pricing and my size request. I want to wish you all a Merry Christmas and a Happy New Year! I will be back soon to order more after the holidays...If I hear of anyone that needs diamonds I will definitely refer them to AlphaImports...Thank you so much,
 
Testimonial by jack in colorado
Subject: I wanted to say your products are very nice

I wanted to say your products are very nice and you really do a great job...I ordered 2 blue diamond rings .., thanks so much for your time you people do a great job. please post this to your staff....as they do a great job..thanks for you time

Click to view: blue diamond rings
 
Testimonial by Mike Pearlmutter
Subject: Thank you for your assistance

Thank you for your assistance in selecting a Tanzanite for me. It's a very pretty stone and well worth the investment. - Regards,
 
Testimonial by Sharon
Subject: I just wanted to let you know

Dear sir or madam: I just wanted to let you know that I received my order of ten 2.7mm blue diamonds today, and I was vastly pleased with the quality of your stones. They are absolutely lovely and far exceeded my expectations. I have bought gems and jewels from other sources, but I have never found such good quality stones for the prices you offer. I will be looking to Alphaimports first for my gem purchases from now on. Thank you for the lovely diamonds, and for your superb service and fast delivery. I look forward to doing business with you again. Sincerely, Sharon
 
Testimonial by Jeanne, Al
Subject: Thanks for you speedy service

Thanks for you speedy service and great phone help! Iam very pleased with my tanzanite. Thanks again,Jeanne, Al
 
Testimonial by Mike
Subject: that Tanzanite Stone is the most GORGEOUS

First off.. that Tanzanite Stone is the most GORGEOUS gemstone I have EVER seen in my entire LIFE!!!

Click to view: Tanzanite Stone
 
Testimonial by Erika Leissle
Subject: My Sapphire Hearts and star rubies have arrived today.

My Sapphire Hearts and star rubies have arrived today. The sapphire hearts are very beautiful and I think I will buy more soon. Thank you very much.
 
Testimonial by Anne
Subject: Just to say order arrived

Just to say order arrived this morning..........delighted and thanks Claire Anne
 
Testimonial by Greg
Subject: I would just like to thank

I would just like to thank the number one sales man Harry for his continuing outstanding service. And of Course MR Balu for making this all happen. My business has grown 500 fold in the 4 nearly 5 years ive been dealing with alpha. I would be lost without them
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All our colored gemstones, except Tsavorite, Garnet etc., are "E" (Enhanced) and/or "T" (Treated). In general, some of the enhancement methods used are heating, oiling, filling, with resin agents etc. Some of the treatment methods used are coating, diffusion, dyeing, joban oil, glass filling, irradiation, lasering, etc. We do not know the methods used prior to our purchase from the suppliers since each country uses different methods. If required, we may send the Gemstone(s) to a Gem laboratory for more information prior to your purchase.Products shown are subject to availability.Alphaimports.com is not responsible for and need not honor typographical or pricing errors on the site.
All Diamond weight(s) shown in fractions in this website are approximate, with the following weight tolerance: ¼ ct. 0.23-0.27, 1/3 ct. 0.31-0.35, ½ ct.0.48-0.52, ¾ ct.0.73-0.77.
All Contents © 2008 Alpha Imports NY Inc., All Rights Reserved. PRIVACY POLICY TERMS AND CONDITIONS
You may not distribute, modify, display, or sell copies of this work to members of the public without the copyright owner’s permission.
All of our products are bought as close outs from manufacturers and we describe them on our web site as it was disclosed to us. The Alphaimports.com website and the products and services offered therein are provided "as is" and without warranty of any kind. For any reason if you are not satisfied with the product we have full refund policy. More...
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