Most competitive Price:
We actually mean and take our business caption quite seriously, that is:
Lowest and most competitive prices on the planet! And there is only one way to check that! Pick up your phone and call us at 800-56-ALPHA or visit our website: www.alphaimports.com
To choose from, if we do not have the merchandise that you need, which is very unlikely, we will make an honest effort to procure it for you.
Superior customer service:
We have an exceptional and very friendly customer support service team. The team members are very knowledgeable, and will professionally and honestly answer all your questions and help you make the decision that suits you best .There is no pushing or shoving to make the sale, for the simple reason that we are absolutely confident about the quality and price of our merchandise and we know that your call will turn into a sales call. Further, we offer you different combinations/options within our services arena to just to suit your convenience..
We believe in building lasting business relationship with our customers and to practice and enhance this aspect, we train our team of customer services agents on a ongoing basis, empower them with the authority and responsibility for quick decisions while talking to you and stand firm on the commitments that we make in terms of Price, total reliability, on time delivery, huge inventory, most competitive deals, secure transactions, good exchange/return policies and therefore making you feel and realize the good value for the money that you spend with us.
Total flexibility & consistency in terms of making a purchase either online or in person, we will be there for customers who need hand holding with kid gloves.
Most importantly, we are not only one of the known names in online business; we also have an actual brick and concrete structure in New York City. We always encourage our customer who live in the area or even to the out of towners to come and enjoy the "meet and greet, feel and touch facility” come meet the people who are backstage working for the web and feel and touch the merchandise yourself at our show room offices.
All our products are sold with Alpha price guarantee.
We firmly believe and practice the first and foremost golden rule of our business that is; we treat our customers the way we want to be treated.