To enhance your shopping experience with Alpha, we offer great selection, lowest prices with 30 days risk-free full refund facility. In other words we want you to be fully satisfied with your purchase and after availing of this 30 days privilege, if you still have any concerns, just return the merchandise to us and we will refund your money with no questions asked. We really want you to have a pleasant shopping experience with us and we mean it. International customers have 30 days to return an item.
After 30 days of your purchase you can return an item for replacement or exchange within 60 days of the original date on the invoice.
More…We have a very dedicated and efficient customer service crew that will gladly answer all your questions and assist you in the best possible way; you can call us, Monday-Friday, anytime between 9:00 am-7:00 pm EST at 212 575 2637 or 800-56-ALPHA (800 562 5742). You can also use our feature on our home page that says “Call me back.” and one of our team members will contact you promptly.